The machine is ready when the email arrives. Until then there is nothing to SSH into. The build takes about two minutes. The mail has the hostname, the IPv4 address, the operating system, and โ unless you pasted a key โ a root password.
Sign in to the CLOUD panel
The panel is at cloud.vgncloud.com. It is a separate site from the shop. Sign in with the same VGNCloud account you used to pay. That is โSign in with VGNCloudโ, not a second password.
If you just bought a VPS, the first screen is setup, not a running machine. You pick an image, a hostname, and optionally an SSH public key. Location is Helsinki. If more than one region is offered, the one you pick decides the address and cannot be changed afterwards.
We only list images we have actually booted and reached on their own address. An image that starts and answers nothing is worse than one you could not order, so the list is short on purpose. Debian and Ubuntu are the usual choices. If something you need is missing, ask โ the VPS page says support can add a missing image.
SSH, the first time
Username is always root. From a terminal:
ssh [email protected]
If you pasted a public key at setup, that key is on the disk and you should not need the password. If you did not, the password is in the email. Treat it as temporary: it travelled through our mailer and your inbox. Once you are in, run passwd and set your own. Adding a key and turning password authentication off is the safer setup, and it takes a minute.
Some images ship with password login off. We turn it on when the password is the only way in, but that needs the guest agent inside the machine. If SSH answers Permission denied (publickey) to a password we just mailed you, open the browser console and sign in there. The console does not depend on sshd at all.
Reset the password without wiping the disk
Lost the password, still have the machine? In the panel, open the server, then Settings. โReset root passwordโ emails a new one. Nothing on the disk is touched. The address, hostname, firewall rules and installed SSH keys stay. The machine may restart if the guest agent is not running โ cloud-init is the fallback, and that means a reboot.
You cannot type the new password into that form on purpose. One you typed would travel through the form, the API and an email. A generated one does the same journey but is single-use by convention and is erased on our side the moment it is sent. Change it once you are in.
What you have, on every plan
- Root from the first boot.
- A dedicated IPv4 that stays yours across a reinstall. DNS can point at it.
- NVMe storage. Specs are on the VPS page, not invented here.
- A firewall outside the machine, which you edit in the panel.
- CPU, memory, disk and network graphs as actually measured. A gap in a line means no reading was taken, not a zero.
There is no snapshot button. If you need a copy of the disk, you make it. See backups.
VGNCloud